advant.ai | AI Concierge for Hotels

The AI concierge for leading hotels

Your guests expect a concierge at every hour, in every language. Now they have one. Advant AI delivers instant, on-brand guest service across voice and chat, 24/7.

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Guest Journey

From pre-arrival to post-stay, Advant is there

Voice

2AM Spa Inquiry

A guest calls at 2AM asking about tomorrow's spa availability. Advant answers immediately with real-time availability and offers to hold a slot.

Chat

Check-in Directions

Before arrival, a guest messages for directions from the airport. Advant sends clear instructions and adds a note to their reservation.

Chat

Restaurant Reservation

During checkout rush, a guest asks to book the rooftop for dinner. Advant captures preferences and confirms the reservation. No front-desk wait.

Voice

Post-Stay Follow-Up

After checkout, a guest calls to ask for their folio. Advant retrieves it and offers to email a copy, keeping the relationship warm.

How It Works

Every guest interaction, perfected

Answer faster. Book more. Brief better. Learn continuously.

Answer

Instantly, Always

No hold times. No voicemail. No missed opportunities

Whether it's a 2AM phone call or a WhatsApp message during checkout rush, Advant responds immediately in the guest's language, with your brand's tone.

  • 24/7 voice & chat responses
  • On-brand tone aligned with your standards
  • Information exclusively from your approved knowledge base
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Turn Inquiries Into Reservations

From quick questions to confirmed bookings

Advant guides guests from initial interest to confirmed bookings without back-and-forth or dropped threads.

  • Captures the right details (service, timing, urgency)
  • End-to-end appointment scheduling & confirmation
  • Escalates to your team when needed
Brief

Your Team Gets The Full Picture

Structured context before they step in

Stop losing time chasing incomplete info. Your team gets guest name, request type, key details, and resolution status, all before they pick up the phone.

  • Guest name, request type, key details, resolution status
  • High-intent inquiries flagged for priority follow-up
  • Full conversation logs accessible for context
Learn

Gets Sharper With Every Conversation

A system that becomes more valuable over time

Every conversation enriches your guest data and improves accuracy, driving higher conversion without adding headcount.

  • Instant knowledge base updates across voice and chat
  • Enriched guest data through conversation analytics
  • Higher conversion without adding headcount
Why Advant

Built exclusively for hospitality

Generic AI Advant AI
One-size-fits-all chatbot templates Built for hospitality, refined by clients who demand the best
Text-only, or voice bolted on later Voice and chat designed as one integrated system
Generic bot appearance Your brand, your tone, your name
Basic FAQ responses Contextual conversations that lead to bookings and upsells
Data sits in a third-party dashboard Structured summaries delivered to your team's workflow
What Our Partners Say
"Advant replaced three separate systems and gave our guests a seamless experience. Response times dropped from hours to seconds."

— Director of Operations

Voice & Chat Coverage 24/7 Brand-Approved Responses Only Booking Built Into The Conversation Actionable Summaries For Your Team Human Handoff When Needed

Build For Modern Front Desk

Make every call and message feel like a premium concierge experience.
No more missed calls and slow replies. No more lost bookings. Book a 20-minute demo.

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